who we are
Our Story
For over 10 years, GCJ Hospitality has been delivering hospitality staffing solutions to satisfied customers all around the nation. In an uncertain world, one thing is always certain: with GCJ, we provide quality, professional services for every event, every time.
We believe that the success of any establishment lies in the hands of its people. That’s why we specialize in sourcing and recruiting highly skilled, reliable, and passionate professionals who are dedicated to delivering outstanding service. We are here to connect you with the finest talent in the industry. Our personalized approach enables us to truly understand your staffing needs and find the perfect match for your organization. Our team consists of experienced professionals with extensive knowledge of the hospitality sector. We meticulously screen and interview candidates to ensure that they possess the right combination of technical expertise, interpersonal skills, and a genuine passion for hospitality. We strive to be more than just a staffing agency; we aim to be a strategic partner in our clients’ growth and success.
Meet Jennifer
Jennifer Hunter Charles, is Founder and CEO of GCJ Hospitality Resources, a Talent Management Agency. She specializes in Hospitality and Event Management staffing and her professional background expands over a decade with experience in multiple industries. As a natural connector, she loves to bring people together and putting her creative thoughts and ideas into action. She is known for her dedication to helping others improve their quality of life. This passion of hers led to the creation of GCJ Hospitality Resources, LLC.
As the Chief Executive Officer of GCJ Hospitality Resources, Jennifer uses her leadership skills to guide her team and Customer Service mindset to build productive relationships with both clients and suppliers. She wears multiple hats and can adapt quickly responding to changing circumstances, while maintaining her down-to- earth personality and executing any event on a high level.
Jennifer’s extensive resume includes working with some of the industry’s top executives firms such as the National Basketball Association (NBA), Amazon Web Services and numerous professional organizations. In her spare time, Jennifer can be found cheffing it up in the kitchen, traveling, or enjoying a Karaoke Party with her friends.
OUR BENEFITS
UNVEILING OUR SIGNATURE TOUCH
What sets us apart is our unwavering commitment to delivering a tailored staffing experience that aligns seamlessly with your unique needs. We take the time to understand your business, your values, and your vision, ensuring that every staff member we place embodies the essence of your brand. With our expert match-making, you’ll enjoy a team that seamlessly integrates into your organization, creating a harmonious and exceptional event experience.
01 Cultural Fusion
We celebrate the rich tapestry of cultures present in urban metropolitan cities. Our talent pool reflects the diversity of the community, allowing us to provide staff members who understand and embrace the unique needs and preferences of a diverse clientele. With our team, you’ll have access to professionals who can effortlessly navigate multicultural environments and provide an inclusive and welcoming experience to guests from all backgrounds.
02 Community Engagement
We prioritize community engagement and empowerment. We actively foster connections with local talent and collaborate with neighborhood organizations, ensuring that we not only serve the community but also contribute to its growth and success. By partnering with us, you support and amplify the voices and opportunities for underrepresented individuals in the hospitality industry.
03 Industry Expertise
Our experience in urban metropolitan cities gives us unparalleled insights into the unique dynamics and demands of this vibrant landscape. We understand the fast-paced nature of urban hospitality, where trends evolve rapidly and guest expectations run high. Our expertise enables us to swiftly adapt, provide solutions that align with the urban lifestyle, and deliver service that exceeds the highest standards.
04 Seamless Flexibility
Urban metropolitan cities often experience fluctuations in demand and sudden spikes in event activities. With our flexible staffing solutions, we ensure that you are always prepared to handle any situation. From providing temporary staff for peak periods to accommodating last-minute requests, we offer the agility and adaptability that urban hospitality businesses require.
05 Elevated Guest Experiences
We believe that exceptional guest experiences are the heart of the hospitality industry. With our meticulously selected and trained staff, we elevate your guests’ experiences to new heights. Our team possesses the passion, professionalism, and cultural sensitivity necessary to leave a lasting positive impression on your guests, fostering loyalty and generating rave reviews.
HOW TO BOOK
Booking hospitality resources with our team is a simple and efficient process. Let us handle the staffing aspect of your event or service, allowing you to focus on other important aspects of your business.
1
Initial Consultation
Contact our dedicated team through our website, email, or phone to initiate the booking process. We will discuss your specific requirements, including the type of event or service, the number of staff needed, the desired skills and expertise, and any other relevant details. This consultation allows us to understand your unique needs and tailor our services accordingly.
2
Proposal and Quotation
Based on the information gathered during the initial consultation, we will prepare a detailed proposal and quotation for your review. The proposal will outline the recommended number of staff, their roles and responsibilities, the duration of service, and the associated costs. We are flexible and can accommodate specific budgetary constraints or adjustments based on your preferences.
3
Customized Staff Selection
Once you accept the proposal and proceed with the booking, our team will begin the process of selecting the most suitable hospitality professionals for your event or service. We carefully consider your requirements, taking into account factors such as experience, qualifications, language skills, and cultural sensitivity. Our goal is to provide you with a team that not only meets but exceeds your expectations.
4
Confirmation and Agreement
Once the staff selection is finalized, we will provide you with a confirmation of the booking, including the agreed-upon details of the service. We may require you to sign an agreement or contract to ensure clarity and mutual understanding of the terms and conditions. The agreement will cover aspects such as service dates, timings, payment terms, and any specific arrangements unique to your event or service.